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Honorable Mention: Check Out / Paper Bill / Pay Online

Up To 11

This team’s redesigned bill simplifies and enhances patient communication throughout the billing process in print, online, and mobile formats. The design includes a feedback loop in each communication to build trust with the patient and start a dialogue about his or her billing needs.

"I really liked the personal touch of a note from a caregiver to the patient. There were multiple educational items for the user throughout the bill, which was a unique approach. There was something very personal about this bill, which made it different than the others and resonated with me."

- DESIGN CHALLENGE ADVISORY PANEL


"I thought it was really easy. I liked that there was plain language, almost like a doctor was writing a personal letter."

- PATIENT FOCUS GROUP

 
 
 

Honorable Mentions

Please note that each contestant’s design and all rights, including intellectual property rights, title, and interest, lie exclusively with the contestant.