Honorable Mention: Check Out / Paper Bill / Pay Online
Up To 11
This team’s redesigned bill simplifies and enhances patient communication throughout the billing process in print, online, and mobile formats. The design includes a feedback loop in each communication to build trust with the patient and start a dialogue about his or her billing needs.
"I really liked the personal touch of a note from a caregiver to the patient. There were multiple educational items for the user throughout the bill, which was a unique approach. There was something very personal about this bill, which made it different than the others and resonated with me."
- DESIGN CHALLENGE ADVISORY PANEL
"I thought it was really easy. I liked that there was plain language, almost like a doctor was writing a personal letter."
- PATIENT FOCUS GROUP
Please note that each contestant’s design and all rights, including intellectual property rights, title, and interest, lie exclusively with the contestant.